Starbucks reviews

3.5

57% would recommend to a friend

(85,599 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Apr 28, 2013

Great company culture.

Recommend
CEO approval
Business Outlook

Pros

I found the two stores I had the pleasure to work both contained amazing people to work with. The stores I worked in put a lot of effort into hiring. Everyone got along and we all used to be friends out side of work as well. Starbucks offers great benefits and you get lots of room to grow in the company if you put in the effort. There is always a way to develop yourself no matter your position in the store and all levels of management are always willing to work with you. The district manager was amazing and was always there to support the stores and other stores in the area. All of the managers really care about the staff and their store.

Cons

The last store I worked at the manager had been with Starbucks for ten years. Needless to say she had pretty much checked out and did the bare minimum required. Starbucks has a really slack protocol when it comes to under performing staff so if you wanted you could almost get away with anything. The products are not as near quality as they lead you to believe and there is a lot of wasted product dumped every night.

3.0
Apr 17, 2013

Decent job, terrible pay

Recommend
CEO approval
Business Outlook

Pros

Teaches you great customer service skills and how to work an espresso bar, extra benefits, ability to move up

Cons

Low wages and very small raises, strict dress code policies

Viewing 84988 - 84990 of 85,599 Reviews

Glassdoor has 91,324 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.