Starbucks reviews

3.5

57% would recommend to a friend

(85,595 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Apr 4, 2013

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun, fast, team support, free product.

Cons

Underpayed, overworked, minimal pay raises.

5.0
Apr 3, 2013

A great first job

Recommend
CEO approval
Business Outlook

Pros

Proper structure, and competitive salary for retail. Clear instruction and training, and a fantastic working environment with great colleagues & management. Also, great perks - free drinks & 50% off food :)

Cons

Sometimes difficult to express an opinion, staff were certainly encouraged to fit a specific mould. Too much emphasis on 'coffee passport' system meant that real achievement often went unrewarded.

4.0
Apr 1, 2013

An overall good experience

Recommend
CEO approval
Business Outlook

Pros

- Learned a lot about how to handle people and how the company works. - Pay is above minimum wage (or at least it was at the time) - They give you a free pound of coffee each week

Cons

- Somewhat corporate in that there is a very specific way of doing everything - Shifts can vary greatly (5am starts or 10pm finishes) this can also be a pro depending on your schedule

Viewing 84994 - 84996 of 85,595 Reviews

Glassdoor has 91,320 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.