Starbucks reviews

3.5

57% would recommend to a friend

(85,566 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Oct 28, 2012
Recommend
CEO approval
Business Outlook

Pros

-you get a free drink before a shift, after a shift, and during breaks -customers are sophisticated and respectful most of the time -working has enabled me to gain invaluable friends from connecting with people -making lattes and frappucinos are like are a form of art! i never get tired on improving and making them! -very good discounts! -training is very detailed and yu will get a lot of support from the team -deployment of workers are very good if done correctly! -working has gained me invaluable knowledge about coffee and also customer service -working also gained me better movement in terms of being efficient -starbucks scheduling is very flexible! booking off is easy! -i love starbucks!!

Cons

-if you are not prepared to work hard and be passionate about working at any location, then the job isn't for you -cons would be more for personal reasons. every person has their own personality and character. every job would have at least one person complaining about something. I, on the other hand, don't have anything to complain about. Coworkers are open to suggestions in order to improve. If there is something to complain about, it is something to improve on.

3.0
Oct 27, 2012

Not paid what you're worth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits for part time work.

Cons

Burnout, stress level high, little to no recognition of job well done.

4.0
Oct 25, 2012
Recommend
CEO approval
Business Outlook

Pros

-flexible scheduling and very good benefits -good working environment -chance to meet all people in different proffesions -you get a better chance in getting hired in other places such as banks and call centers because of the excellent customer service that starbucks is known for. -high quality training

Cons

-less than a dollar raise every 6 months -wage is just slightly above minimum -if you have a shitty manager -people tend to complain a lot, so moderate stress

Viewing 85042 - 85044 of 85,566 Reviews

Glassdoor has 91,289 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.