Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Starbucks has a great benefits package, opportunity for promotion, high energy/ team oriented environment, opportunity to network with customers, and great discounts and perks. If you're a people person like myself that loves coffee and coffee culture and a high energy job you will thrive in this work environment.

Cons

The upper management styles will definitely dictate the overall "feel" of the district you are working for, which can be either very positive or very negative. It can create stress in partners and store managers alike or foster a great work environment that keeps morale high and store operations running smoothly. I have experienced both ends of the spectrum and the latter is hands down a much more conducive environment to work in and is much more in line with the Starbucks corporate guiding principles.

3.0
Jan 4, 2010

okay place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meet different people, flexible hours, benefits

Cons

dealing with irate customers, on your feet all day

5.0
Dec 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Great working environment Perfect job for college Fun, fast-paced Great tips Free pound of coffee each week 30% discount

Cons

Working within the store is great, corporate is kind of a pain. DMs don't understand the pressure on baristas, shift supervisors and Store Managers. Customers are sometimes really rude.

Viewing 85090 - 85092 of 85,476 Reviews

Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.