Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 91,185 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 57% of employees would recommend working at Starbucks to a friend and 41% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Data Scientist , Recruiter and Receptionist .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Starbucks. This rating has been stable over the past 12 months.

How satisfied are employees working at Starbucks?

57% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44954) , Shift Supervisor (9801) , Cashier/Barista (4309) , Store Manager (3145) , Supervisor (1116) , Barista, Shift Supervisor (956) , Barista Trainer (843) , Starbucks-Barista (737) , Manager (655) , Shift Manager (588) , Cashier (458) , Assistant Manager (377) , Partner (332) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11784 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4271 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3708 reviews)); "Tips are great and the free coffee is good." ((in 3681 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3513 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4830 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4486 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2518 reviews)); "No work life balance or ability to use PTO due to chronic understaffing and union busting" ((in 874 reviews)); "Poor upper management." ((in 763 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What are the top reviewed Starbucks locations?

Seattle , New York , Los Angeles , Chicago , Houston , San Diego , Dallas , San Francisco , Boston , Atlanta , Austin , Phoenix , Portland , Denver , Miami , San Jose , Las Vegas , Philadelphia , Orlando , Charlotte , Sacramento , San Antonio , Tampa , Indianapolis , Pittsburgh , Washington , Columbus , Saint Louis , Jacksonville , Nashville

Starbucks reviews

3.5

57% would recommend to a friend

(85,467 total reviews)

Brian Niccol

33% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews

2.0

Nov 27, 2009

Opportunities in the Legal Department are based on favoritism, very little difference from previous General Counsel

Director

Recommend

CEO approval

Business Outlook

Pros

Good learning experiences can be gained

Cons

Very Clicky Old timers believe they are better than new comers, and in fact, they lack the diversity of experience gained by working at different companies Support staff treated better than professionals Much passive-agressive behavior

4.0

Nov 27, 2009

Lost some direction - still better than some

Senior paralegal

Recommend

CEO approval

Business Outlook

Pros

Fun place to work, lots of opportunities to develop personal interests. Onside daycare and gym at HQ. Free pound of coffee every week and lots of pastries at most meetings! It is a better place to work than some other places around town, but not nearly the holy grail it once was. Howard's initiatives seem to be the flavor of the month instead of a thought out strategy for long term survival. Cutting of many long time Sr Execs (many of them female) by Howard didn't win new friends either.

Cons

Salaries haven't kept up with market. No annual bonus program unless you are a manager, which means leaving the legal department. 401(k) match is weak (first 4% only) and now discretionary, depending on company performance. Employee stock purchase discount cut from 15% to only 5% so not much of a benefit. Number of vacation days weak for new hires.

3.0

Nov 25, 2009

Good for learning opportunities, not good for promotional opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Starbucks has a lot of smart people working for them and a family oriented company. They take great lengths to take care of their employees.

Cons

Starbucks is a flat organization and there is not a lot of opportunities to get promoted. There is also a lot of passive-aggressive behavior at all levels.

Viewing 85108 - 85110 of 85,467 Reviews

Jobs at Starbucks

barista - Store# 08107, POLK & ELM

barista - Store# 06817, HWY 152 & HWY 165

barista - Store# 26191, VALLEY CENTER & LORENE, VICTORVILLE

barista - Store# 81545, I-30 & N MCCOY BLVD

barista - Store# 52484, HWY 62 & ADOBE RD.

Starbucks

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Opportunities in the Legal Department are based on favoritism, very little difference from previous General Counsel

Lost some direction - still better than some

Good for learning opportunities, not good for promotional opportunities

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