Starbucks reviews

3.5

57% would recommend to a friend

(85,465 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Flexible schedules, fun working environment, health benefits and they help pay for school if you qualify. You also get tips!

Cons

Can be stressful at peak/rush times, especially with high-maintenance customers. Very corporate environment.

3.0
Nov 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (for the most part), quick advancement from entry level to supervisor if qualified, many managers are fun and relaxed, great work for students.

Cons

Poor communication from management, constant changes with very little explanation and notice. Very poor recognition for superior work and leadership. job duties and expectations are constantly increased while raises (3% max) are held back for any "weakness", however slight. Typical corporate structure and environment.

5.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

The starting pay is higher than at most places, and they are good at insuring you get your raises when you are suppose to, their is a pride and a connection amongst Starbucks Baristas because you know what it's like to get that rush of people, how to properly call out drinks, and how to please the customers. Also, it is really easy to get promoted.

Cons

Customers, the regulars and others are AMAZING but there are many that don't have patience and actually make their visit longer by causing problems. I don't know if this is true for other starbucks regions but they kept rotating managers and District managers so every few months I had to change my habits to the way they liked to do stuff

Viewing 85114 - 85116 of 85,465 Reviews

Glassdoor has 91,183 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.