Starbucks reviews

3.5

57% would recommend to a friend

(85,465 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Nov 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Mostly great customers. fun work environment . My fellow employees are what make the job great!. managers make the store.

Cons

Total lack of promotion at this time. Managers are overworked and tired. Too many threats on keeping job if don't make specific sales goals

4.0
Nov 1, 2009

good job

Recommend
CEO approval
Business Outlook

Pros

free coffee, loved the customers

Cons

poor hourly salary for hard work

4.0
Oct 31, 2009
Recommend
CEO approval
Business Outlook

Pros

They accommodate your scheduling needs really well. Getting a friday night off wasn't always a possibility but I was never scheduled when I had somewhere else to be, like school. Most people working at Starbucks are college age kids who are really cool to talk with. When you're working with awesome people, it makes dealing with the bad customers easy.

Cons

Some people get really serious about their drink and get really upset if something isn't done perfectly. Internal communication can sometimes be horrible. You know about new drinks in advance, but sometimes other changes wouldn't be well announced. Like a change to how a drink was made or about how to complete a task.

Viewing 85120 - 85122 of 85,465 Reviews

Glassdoor has 91,183 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.