Starbucks reviews

3.5

57% would recommend to a friend

(85,463 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
2.0
Oct 15, 2009

Only if you're in school

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great colleagues, fairly flexible working hours/shift.

Cons

becoming part of corporate cash cow that no one really likes. easy to get sucked in and offer yourself for more work in hope of progression or recognition, but rarely comes. Started off great atmosphere years ago, but is soulless now.

2.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible employer, particularly with schedule. Provides health benefits, 401k, and stock incentives for part time and full time employees. 30% discount. Works well with special situations, such as sudden familial or health issues.

Cons

Resists using technology for communication. Corporate demands conflict with the job description. "Must Do" procedures become "Must Not" and vice versa, however affects seasoned employees more. Administrative duties increase, sometimes to archaic business practices, while allowed time for administrative tasks decrease. Some of the administrative tasks are done solely on paper, many of which can be automated. Unreasonable expectations (specific example: VIA sales are required to be double early feasible estimates.

3.0
Oct 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Family oriented values, good benefits, friendly working enviroment. VIA great concept.

Cons

poor commuincation, allow people to make poor marketing decisions that keep tanking, just look at the clearance area of the stores full of crap that no one wants or cares about. Forgot that they are a COFFEE shop, not a retail outlet for crap. HR runs the show and dictates what everyone should be doing even when they have no concept of business processes or professional positions.

Viewing 85135 - 85137 of 85,463 Reviews

Glassdoor has 91,181 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.