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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      5.0
      Aug 29, 2009

      The best job i had for a long time

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Friendly Staff and management - Benefits - free drinks - Friendly atomsphere - Customers - In depth training for drinks and other politics of starbucks - casual uniform but within the lines of dress code - heath coverage and etc

      Cons

      - Customers - Remembering the drink combos, the pumps and shots to go within the drink - Messy people who spill coffee and sugar..UGH!

      2.0
      Aug 29, 2009

      Not so awesome.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offered benefits to parttime employees. Technically, they still do...but good luck getting past the 20 hours a week minimum you need to qualify for them.

      Cons

      The customers are irritating as hell and impatient. It's a thankless job, and we're walked on by not only those we serve, but our fellow partners.

      3.0
      Aug 27, 2009

      A True Corporate Entity...not a "coffeehouse"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overall, day to day work is pretty fun. When working with the right staff things hum along smoothly and a good time is had by all. You will meet all sorts of interesting people and you will have the respect of your customers, something you'd not have at other food service type companies. The job is worth it for the benefits offered. Best medical plan i've ever had.

      Cons

      Tip sharing is a complete rip off. Upper management is stretched thin which makes getting noticed for advancement difficult to the extreme. You'll likely go 6 months or more at a time without being able to communicate and be noticed by those responsible for your advancement. Figuring out what the particular DM needs and looks for would take years if you had the same DM for that long which is unlikely. Its like trying to hit a target which is always changing while you're blindfolded.

      Viewing 85162 - 85164 of 85,452 Reviews
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      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.