Starbucks reviews

3.5

56% would recommend to a friend

(85,311 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

If you love coffee, they offer decent training (depending on your Manager) and flexible scheduling. If you are a student or single parent, the benefits (available even for part-timers) are an added benefit. Most of the people working with you are very helpful and friendly.

Cons

Customers can be rude and condescending, food service industry work can be demeaning. Some stores are open 24 hours, so you may work late night / overnight or early morning shifts. Health benefits are not that great (most have capped pay outs). Wearing the "green apron" and SBUX baseball cap is supposed to be something of pride, but most find it demeaning.

4.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits package is definitely the aspect that drove me to work for Starbucks.

Cons

The pay is okay, but as most people don't realize, a lot of the things that the baristas do are exhausting. Really, what it comes down to is the manager. If your manager is a good leader and understanding, then your work experience will be fantastic.

Viewing 85204 - 85206 of 85,311 Reviews

Glassdoor has 91,022 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.