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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,286 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      5.0
      Jul 10, 2008

      I love this job.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and great coworkers. I really love this job because it's perfect for me and where I am in my life right now. I work with a great team who is competent and professional and most importantly I have fun every day of my life.

      Cons

      Sometimes customers are unfair, rude, or disrespectful. It can be stressful at time but we always pull through! The rushes can be long and people can be cruel, but in the end we make every single thing work.

      1.0
      Jul 8, 2008

      why starbucks

      App developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      free one pound of coffee a week

      Cons

      No recognitions of the hard work you put in and the benefits are very lacking

      3.0
      Jul 7, 2008

      It's a nice place to work.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot to learn about the company and you go through extensive training in the beginning so you don't feel so lost when you are new. There is opportunity for advancement and the benefits are pretty good. Everyone has great personalities and everyone gets along. Also, the majority of the customers are so nice, especially the regulars. They are happy to see you and they usually tip, which the employees are always grateful for! It is not an easy job, so the tips and the other employee perks that you get makes Starbucks a great place to work.

      Cons

      Just like a lot of other retail/restaurant jobs, you have to stay late, often past your shift to clean up/prepare for the next day. Some supervisors I have worked with have made their employees stay up to an hour and a half past the shift. Another downside is having to deal with rude customers. But that is only occasionally and I guess you come across rude people no matter where you work. Some people like a drink a VERY VERY SPECIFIC way and they will verbally abuse you and return the drink if if you don't make it to their satisfaction (which they should be satisfied, but it's tough to have to deal with rudeness.)

      Viewing 85240 - 85242 of 85,286 Reviews
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      Glassdoor has 90,994 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.