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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,429 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      4.0
      Aug 4, 2010

      Great place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun people, benefits, stocks, perks/discounts

      Cons

      like all customer service jobs, there will be crazies early morning shifts

      3.0
      Jul 30, 2010

      Starbucks hot on coffee, cold on labor.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can be a fun place to work. Good work environment. Great benifits like free coffee... all you can drink. lol

      Cons

      FAST paced environment. High stress at times to meet sales goals, uphold cleanliness and customer service standards while always working with a minimal staff. Managers only have about 10 hours a week to do all administrative chores. Which is at least 5 hours short of what they should have to effectively and efficiently manage a 20 employee, million dollar business.

      3.0
      Jul 26, 2010

      Well...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay for what it is. If you get good managers and shift supervisors, it'll be fine. Some customers are cool to chat with. I've gotten a few dates from working there. Free drinks while on the job. Decent pay. They work around your schedule most of the time.

      Cons

      Orders from management can be confusing and/or contradictory. Do you do what manager A or manager B wants? You can't do both, and the other one will get mad. Some supervisors are really bad and give you long lists of impossible tasks to complete in impossible amounts of time and yell at you when you inevitably fail. Prepare to get on your knees and scrub floor mats and toilet bowls. We're janitors and baristas.

      Viewing 85309 - 85311 of 85,429 Reviews
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      Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.