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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,469 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      2.0
      Dec 19, 2008

      Not a bad place to work if you like the corporate culture.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For some it appears to be a good safe place to work even though they put in a lot of overtime. No way to get extra time off, but to put in more years of service. Many employees LOVE the job. It is a corporate environment so one must be prepared for that. The glory days are gone and stock options etc. will not provide the incentive they once held. The current economy will also make it harder to move up or transfer to other markets.

      Cons

      Few hours to actually manager your business. A lot of hoops to jump through to get anything done can be a source of frustration. The retail world sucks as does calling out ridiculously modified beverages that can not really be called coffee anymore 1/2caf, triple, grande 2 pump mocha, 2 1/2 pump white mocha + 1 pump sugar free cinnimon dolce syrup, macchiato style, breve, 182 degrees, with light whip and chocolate sprinkles...says it all doesn't it?

      4.0
      Dec 17, 2008

      Good part-time job with great benefits and free coffee!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is a great company. They are very good at communication and giving the reasons behind their actions. Benefits are awesome compared to any other part time job you will find. If you can find some good people to work with, this will be a fun part-time job with a few benefits like a free pound of coffee every week, free drinks, and discounts on goods. You also get to know the people in your community, which can be very interesting.

      Cons

      They have been cutting hours lately due to the recession. It is hard to get 32 hours, let alone 40. If you work with people you don't get along with, work can be depressing. If you don't drink coffee, you will have to work to find something good to drink.

      3.0
      Dec 12, 2008

      Starbucks used to be a great place to work.

      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks has a decent benefits package. The overall compensation for jobs is adequate, but somewhat lower the comparable jobs in the area. Most of my direct managers are responsible and recognize good work. Starbucks does a fairly good job of promoting within. The free coffee or tea benefit is nice.

      Cons

      The tuition reimbursement amounts have not been increased since the inception of the program and is gives very little pay out. Senior management seems to be completely out of touch with the reality of the business. The amount of training given in the stores and in the IT positions is minimal and is of no real help to anyone.

      Viewing 85327 - 85329 of 85,469 Reviews
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      Glassdoor has 91,187 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.