Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Feb 11, 2010

good review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly and cheerful environment to work in American culture staff discounts good welfare benefits top 100 best companies to work for

Cons

shift work and duties needed have to cover all ground operations job is very customer oriented long working hours needed

5.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

great people, fun atmosphere, great coffee, aquire knowlege about teas and coffees, felxible hours, discounts on merchandise, drinks and food. Great benefits!!!!!

Cons

Sometimes have to work late or early hours and weekends, but it's not really a downside, depends on how you look at it.

3.0
Feb 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Free coffee and beverages, busy work environment, interesting to learn how to make all of the Starbucks drinks and learn about different kinds of coffee.

Cons

Long hours, long periods of standing, inconvenient scheduling (frequently closing the store at 11pm and then having to arrive for a 5am shift), insensitive managers.

Viewing 85393 - 85395 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.