Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
4.0
Apr 14, 2009
Recommend
CEO approval
Business Outlook

Pros

I would have say first and foremost the best reason to work for Stabucks Coffee Company is the free one pound of coffee or one box of tazo tea of your choice EACH week! I love whole bean coffee and brewing at home, and I also love a variety of teas to choose from when I feel like I have overdosed on caffeine for that day/week. Since I am a college student and I obviously work at Starbucks as well, I also love being caffeinated for free everyday I work, it helps me with finishing papers and projects and my job performance. I also love the flexibility of hours available to work, sometimes I start at 4 a.m. so I can be out and into class by 10 a.m.!

Cons

Really its not Starbucks as a company that has any downsides, (except maybe the labor cut recently but thats due to economic pressures) but the managers who think they can control your life. I have worked continuously in California, Alabama, and Michigan, spending at least 6 months or more at each store, and it seems like the same people are attracted to working there, and they tend to be catty. I have gotten threats of hours cut because of my personality (not work related). When some baristas are promoted to shift supervisors an ego grows and then conflicts arise, but altogether most people in general are that way. Like I mentioned at the beginning, the labor cuts are really sucking, and when we have a rush of customers come and order, there are NEVER enough people working to make it balanced. Other than that, its awesome!

3.0
Mar 13, 2009
Recommend
CEO approval
Business Outlook

Pros

There corporate social responsibility is really admirable. The benefits are fantastic.

Cons

The store manager's schedule is totally inconsistent. It is very difficult to plan a life outside of work with this company.

5.0
Feb 22, 2009

Amazing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing coroporation with a high level of corporate social responsibility. It provides not only coffee, but a third place environment and cares for it's partners(employees) and neighbourhoods which they do business. There are continually opportunities to shine and show one's dedication towards their work, and Starbucks has much infrastructure in place to support personal growth and development. During my duration with the company, I felt complete respect for the brand and environment which Howard has created, and enjoyed coming to work to recreate his dream. I would highly recommend this to anyone seeking to work in a postive retail environment.

Cons

Early mornings and late nights.

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Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.