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Starbucks

Engaged Employer

Starbucks reviews

3.5

57% would recommend to a friend

(85,703 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,703 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

86K reviews
3.0
Feb 3, 2009

Good first job- work there for a year max, then get OUT.

Barista
Recommend
CEO approval
Business Outlook

Pros

good benefits, flexible hours, easy to move from one starbucks location to another, and easy to return to the sbux family

Cons

you will work very very very hard at the busy locations. I'm not so sure about the slow locations, but the busy ones are stressful and intense. I worked in one with two floors and it meant that there was a lot of running up and down stairs. Lots of physical endurance is needed! Also you really aren't paid much, and it's not a great resume builder. Only good as a first job gig.

4.0
Dec 21, 2008

Respect at the work place is a place I want to be

Assistant store manager
Recommend
CEO approval
Business Outlook

Pros

job security, store morale fun, respect. Guiding principles and missions of sbux

Cons

experiences are very different depending on your store manager. Starbucks sets the guidelines and expectations but you have to answer to your store manager on a daily basis and preform to your current store managers expectations. This means depending on your manager you may feel obligated to take home work to complete during your time off in order to keep your manger satiisfied with your perfomance. Other managers highly enforce time work is time paid and work life balance

4.0
Oct 18, 2008

Politics in individual stores do not reflect the company's overall mission statement

Shift supervisor
Recommend
CEO approval
Business Outlook

Pros

The company provides a product that we can all be proud of. The company does its best to make sure that our partners are very knowledgeable about our product and our culture.

Cons

So many changes within the company ALL the time. Sometimes you question its stability. Intentions of upper management is questionable at times. However, that is only a critique of the integrity of the characters of some managers and not a critique of the position itself.

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Glassdoor has 91,438 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.