Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, well benefits and great development progress for all level of employee.

Cons

No Issue and problem if u have passion for coffee & customer service

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Starbucks Response
1w
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you enjoyed your overall partner experience!
1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The best thing about Starbucks is the people and the customers you get to know

Cons

Standards are different for every store and every employee. Even asked to show me where it states certain things are required but they couldn’t and just told me were changing so fast and we need to keep up. No work life balance and upper management didn’t care if you had to work overtime or work 7 days a week. They expect you to.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

meaningful work, great experience, great coworkers

Cons

difficult, fast paced, not always safe

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Starbucks Response
1w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 124 - 126 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.