Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are pretty good.

Cons

Physically and emotionally draining. Corporate is inconsistent and chaotic, regularly making false promises and changes to workflow. Half the time the changes don’t even last. A lot of lazy, entitled coworkers. Because of corporate bureaucracy, store managers struggle holding employees accountable. There’s normally a handful of people at a location that does all the work while the rest do nothing.

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food and caffeinated drinks

Cons

Low pay for the amount of work

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Starbucks Response
1w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 163 - 165 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.