Starbucks reviews

3.5

57% would recommend to a friend

(85,510 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

People were super nice. Loved the culture and the unlimitted coffee

Cons

Low tech - no projectors in many meeting rooms. At the time, working from home was not encouraged and they emphasized "butts in seats" from 9am-5pm '""

4.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

nice people, not overly complicated work (which is also a con I suppose), decent salary, but not super competitive when you look at the Seattle market and what other companies in the area offer for counsel work.

Cons

low advancement opportunities; not great about promoting within-look too much to hire from outside company; salary is not competitive when you look at other Seattle-area employers; losing the culture perks that once made it worth the lower salary

avatar
Starbucks Response
5y
Starbucks is focused on making salary decisions that are fair and equitable. Offers should reflect pay based on the candidate’s skills, abilities, and experience, is in line with our pay ranges that are reviewed annually to ensure market competitiveness, and take into account both the candidate’s expectations and internal equity.
1.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

3 free beverages per shift (that you probably won't have time to drink).

Cons

Underpaid and overworked, you'll be a barista (not really, the machines are automatic), cashier, dishwasher, handyman, janitor, security guard, HazMat (when people smear feces on the bathroom walls), pest control and verbal punching bag (birthplace of Karen). This company pays males more than females. They enable rude customers to be verbally abusive to employees, giving the abusers free drinks. Management and District managers will always take the customer's side, no matter what racist, sexist or threatening comments they make to the barista. Management would rather lose an employee than a nonpaying customer. If you get a raise once every five years (cost of living), it will be ten cents.

Viewing 190 - 192 of 85,510 Reviews

Glassdoor has 91,231 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.