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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,515 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      3.0
      Jun 10, 2019

      Starbucks is a decent company

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks provides a Social development training and an environment that provides the best opportunities to learn and excel in customer service and teamwork through the most challenging of situations.

      Cons

      Labor is consistently minimized without room for attendance failure. A disconnect from corporate and upper management to retail employees. Inconsistent company trends and hasty marketing decisions that directly affect the service of the employees to the customers. Company priorities have regressed over the last 2 years at the expense of many tenured was employees quitting.

      4.0
      May 20, 2019

      Mostly a Great Job

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has extremely high standards and values. Benefits are amazing.

      Cons

      Leadership moves from one gimmicky is model to the next without sticking to anything long enough to make an impact. Personality is often valued over performance. Company values often do not translate in the field.

      4.0
      May 17, 2019

      Better than regular fast food, not better than an indie coffee shop or restaurant.

      Barista trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits! If you need benefits you can get them for literally 20 hours a week here. That's amazing. Free coffee, obviously amazing. The people who work here are usually fun!

      Cons

      The company is very micromanage-y unfortunately. You need to be comfortable sticking up for yourself and know what you can handle. Stores are very often not staffed well. Mornings can be very stressful as the company has been pushing more towards drive through times vs beverage quality. If you get this job thinking it will be a chill, easy way to get benefits...you'll be in for a shock. It's very fast paced and stressful...sometimes downright competitive for no reason at all. Don't get me wrong, it's fun! Just not an easy going, clock in clock out job. It's also owned by Nestle. If you don't know how bad that is, do some research and decide for yourself.

      Viewing 211 - 213 of 85,515 Reviews
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      Glassdoor has 91,237 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.