Is State Farm a good company to work for as a Associate In Claims Support?

Associate In Claims Support professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,780 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate In Claims Support Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate In Claims Support interview questions at State Farm .

Does State Farm pay Associate In Claims Support employees well?

Associate In Claims Support professionals rate their compensation and benefits at State Farm with 3.5 out of 5 stars based on 1,780 anonymously submitted employee reviews. This is 2.9% better than the company average rating for salary and benefits. Find out more about Associate In Claims Support salaries at State Farm.

How happy are Associate In Claims Support professionals working at State Farm?

46% of Associate In Claims Support employees at State Farm would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Associate In Claims Support professionals have also rated State Farm with a 2.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great Benefits for health and medical" ((in 2075 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1186 reviews)); "It's very interesting and you meet great people!" ((in 785 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 592 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 488 reviews))

What are the cons of working at State Farm according to real employee reviews?

"Micro management and very goal oriented" ((in 626 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 318 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 280 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 276 reviews)); "You dont own your book and commissions are low" ((in 183 reviews))

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State Farm

State Farm Associate In Claims Support reviews

3.1

46% would recommend to a friend

(1,780 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.6

Senior management

Associate In Claims Support employees have rated State Farm with 3.1 out of 5 stars, based on 1,780 company reviews on Glassdoor. This indicates that most Associate In Claims Support professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate In Claims Support professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 17, 2026

None

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Frequent pay raises in the first year

Cons

No room for growth or development

3.0

Mar 16, 2026

Good company

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Salary Benefits Some flexibility Culture

Cons

Management Workload Inconsistent feed back

3.0

Mar 11, 2026

Decent

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Decent work/life balance. Decent pay. Big bonuses every year. Hybrid but mostly work from home. We go in office 1 week of every month, typically the same week every month. Rest is worked from home.

Cons

Being on the phones, sometimes you get tired of talking to customers. Rude customers.

Viewing 52 - 54 of 1,780 Reviews

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State Farm Associate In Claims Support reviews

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Reviews by job title

None

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