Is State Farm a good company to work for as a Associate In Claims Support?

Associate In Claims Support professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,779 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate In Claims Support Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate In Claims Support interview questions at State Farm .

Does State Farm pay Associate In Claims Support employees well?

Associate In Claims Support professionals rate their compensation and benefits at State Farm with 3.5 out of 5 stars based on 1,779 anonymously submitted employee reviews. This is 2.9% better than the company average rating for salary and benefits. Find out more about Associate In Claims Support salaries at State Farm.

How happy are Associate In Claims Support professionals working at State Farm?

46% of Associate In Claims Support employees at State Farm would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Associate In Claims Support professionals have also rated State Farm with a 2.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2100 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1186 reviews)); "It's very interesting and you meet great people!" ((in 791 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 581 reviews)); "Great training and resources will be setup to do your job with confidence and continuous improvement." ((in 467 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 628 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 326 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 286 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 267 reviews)); "You dont own your book and commissions are low" ((in 185 reviews))

State Farm Associate In Claims Support reviews

3.1

46% would recommend to a friend

(1,779 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,779 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate In Claims Support employees have rated State Farm with 3.1 out of 5 stars, based on 1,779 company reviews on Glassdoor. This indicates that most Associate In Claims Support professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate In Claims Support professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Nov 2, 2008

Very happy

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

State Farm is large and successful and still greatly values its employees. I couldn't be happier.

Cons

The company could do a better job of embracing technology.

4.0

Oct 5, 2008

Overall, great place to work!

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

In general, I believe the company truly wants to do what is best for each policyholder. There is a fine line between balancing the idea of being a "good neighbor" with also paying what the policy allows. Most employees and managers are honest, caring, and professional folks who work together as a team to meet the needs of employees and policyholders.

Cons

In the local offices, there are only a few job categories, so opportunities are limited. If you really do not enjoy handling claims or working in Human Resources, the alternative is to relocate to Winter Haven, FL or the home office in Bloomington, IL where there are many more options.

1.0

Sep 21, 2008

Working for State Farm is like being trapped in a Dilbert cartoon

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Salary & benefits, good relationships between adjusters in the field.

Cons

Dilbert-like corporate culture, marginalizing of employees, dishonest management, ivory tower mentality of upper management., no loyalty to employees, constant changes for the sake of change, no honest feedback allowed from the employees who deliver your "good neighbor service."

Viewing 1777 - 1779 of 1,779 Reviews

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State Farm Associate In Claims Support reviews

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Very happy

Overall, great place to work!

Working for State Farm is like being trapped in a Dilbert cartoon

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