Is State Farm a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at State Farm have rated their employer with 3.6 out of 5 stars in 709 Glassdoor reviews. This is a higher than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Insurance Assistant Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at State Farm .

Does State Farm pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at State Farm with 3.0 out of 5 stars based on 709 anonymously submitted employee reviews. This is 12.5% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at State Farm.

How happy are Insurance Assistant professionals working at State Farm?

40% of Insurance Assistant employees at State Farm would recommend their employer to a friend. This rating has decreased by 34% in the past 12 months. Insurance Assistant professionals have also rated State Farm with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (244) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great Benefits for health and medical" ((in 2096 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1195 reviews)); "It's very interesting and you meet great people!" ((in 786 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 604 reviews)); "Good Education and Training." ((in 486 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 621 reviews)); "most managers haven’t produced insurance in years and no longer understand what matters to customers" ((in 320 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 292 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 282 reviews)); "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them." ((in 185 reviews))

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State Farm

State Farm Insurance Assistant reviews

3.6

40% would recommend to a friend

(709 total reviews)

Jon Farney

48% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.5

Career opportunities

3.3

Senior management

3.0

Compensation and benefits

Insurance Assistant employees have rated State Farm with 3.6 out of 5 stars, based on 709 company reviews on Glassdoor. This indicates that most Insurance Assistant professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Insurance Assistant professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

709 reviews

2.0

May 27, 2026

Great customers, but corporate has gone downhill terribly.

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great customers. Lots of relationship building, and opportunities to make people's days a bit brighter.

Cons

State Farm as a company has gone downhill horribly over the past year or so. Just look into the agent contract mess of 2026. The pay is also low compared to comparable positions with other carriers, and the comp plan is a joke.

4.0

Mar 10, 2026

Agent Team member

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Fun events and bonuses to look forward to

Cons

A lot of repetitive work

1.0

Mar 6, 2026

Tough Work

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

I enjoyed helping my clients

Cons

Place was poorly ran, Owner was never there.

Viewing 4 - 6 of 709 Reviews

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State Farm

State Farm Insurance Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great customers, but corporate has gone downhill terribly.

Agent Team member

Tough Work

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