State Farm reviews

3.4

53% would recommend to a friend

(19,788 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
4.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team and involved supervisor. Opportunity for growth and yearly bonus Feeling like I'm truly helping people get the most out of their insurance benefits. Very little micromanagement, you are your own boss.

Cons

This is a call center job. Abusive customers cause a stressful environment. It's unlikely that you will leave when you're supposed to. Upper management continually creates confusion with new directives every few weeks that contradict themselves. Rework is constant due to the varied level of training across the board.

Viewing 310 - 312 of 19,788 Reviews

Glassdoor has 21,181 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.