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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,790 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      2.9

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      2.0
      Feb 2, 2026

      Company is not what it used to be

      Pip/mpc claim specialiat
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Benefits Hours (M-F) Occasionally offered OT Merit bonus

      Cons

      Short staffed Expectation of doing other people’s work Extremely high claims caseload Coworkers always out on FMLA due to stress Unrealistic expectations and metrics for example they want you to close 60+ claims per month but you do not get credit if the claim is reopened. Claims can be opened for just about anything like an email. Some demand pools are expected to handle litigation (arbitrations and lawsuits)

      2.0
      Feb 1, 2026

      Don’t work in claims.

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers can be fun and very helpful. Good people work here.

      Cons

      Helicopter management. Everything is tracked, every second of idle time, every call you make, every message you send on teams. Awful PTO policy. Needing to request almost a year out to get a day you want off. Unforgiving and often rude customers with non stop phone calls. Feels like a call center.

      Viewing 340 - 342 of 19,790 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,183 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.