State Farm reviews

3.4

52% would recommend to a friend

(19,809 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Nov 17, 2025

Unorganized

Recommend
CEO approval
Business Outlook

Pros

The only thing good is the benefits hit even those are expensive and come out of your paycheck

Cons

Lack of accountability, unorganized, no training, bad management, and below average pay. I'm doing everything but what I signed up for when applying for this position. Prepare to do 5 peoples jobs because there are hiring freezes and they never replace those that leave. People who don't do anything get promotions and management never takes accountability for the dysfunction and lack of support employees have. This company has been going downhill for the last 5 years. My fellow Gen Z beware, old ways of thinking are rampant at every level of management and it's not up for discussion.

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Inclusive environment. Plenty of opportunity for advancement. Great PTO.

Cons

Shift bids take a while.

3.0
Nov 16, 2025

High volume low quality

Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, decent hours, remote work

Cons

The software changes monthly and the training is poor. The standards are impossible to meet if you are a person of integrity. If you care about your work and actually work a claim to its furthest point like they say, you are punished for poor handle time.

Viewing 544 - 546 of 19,809 Reviews

Glassdoor has 21,203 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.