State Farm reviews

3.4

53% would recommend to a friend

(19,779 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

used to be the WFH, used to be the tuition reimbursement, used to be the family culture, used to be the care of the employees, used to even be the free soda machines

Cons

everything I stated earlier is coming to an end/has already came to an end. the new CEO has changed the identity of this organization from when I first started. also management is very hit or miss. I was told this earlier on but was blessed with outstanding leaders over my tenure. moved up and now I see what they were saying. micromanaging to it's fullest. boring work. quantity over quality mindset.

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Training & Onboarding: State Farm invests heavily in training, especially for claims and customer service roles. You’re given the tools and resources to succeed early on. Stable & Established Company: With decades in the industry, there’s a sense of job security and a clear structure in place. Supportive Culture (in most teams): Many teams foster a collaborative environment where coworkers genuinely help each other. Good Benefits: Health insurance, retirement plans, and employee discounts are competitive.

Cons

High Workload in Certain Roles: Claims and call center positions can be stressful, with high call volumes and strict performance metrics. Limited Flexibility in Some Departments: While some roles offer hybrid or remote work, others require strict schedules and in-office presence. Bureaucracy: Being a large corporation, decision-making can be slow, and processes are sometimes rigid.

Viewing 163 - 165 of 19,779 Reviews

Glassdoor has 21,172 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.