State Farm reviews

3.4

52% would recommend to a friend

(19,832 total reviews)
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Jon Farney

50% approve of CEO

47% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Sep 6, 2013

Customer Service Representative- Agent's Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a competitive salary comparing to other companies with the same position. You would get bonuses as well. There would only be a few co-workers and the office of the atmosphere is usually small. If the agent that you are working for is nice then it makes your job a lot easier. They provide benefits if you are working as a full-time employee. Usually, things are more flexible because you work in a team at the office and it makes negotiation a lot more simple. State Farm pays for training courses and exams.

Cons

Offices are really busy and there is no time for lunch. The phones would not stop ringing and you would be receiving tons of e-mails waiting for your attention. If you eat lunch at your desk you will get distracted because the phones would always ring and customers walking in. You will most likely end up working while you eat which is unhealthy. You will always end up working overtime due to workload but we don't get paid for that. There would always be drama and competition in the office because you work with sales representatives. The main concern is I was never interested into becoming a sales representative which I mentioned at the interview. Unfortunately, they make you to get customers to sit with a sales representative hoping they would get more insurance.

3.0
Sep 6, 2013

State Farm cares about money not employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large secure national Insurance company

Cons

Thye don't care about their employees. It's all about the numbers.

3.0
Sep 6, 2013

Easy to get hooked.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits. Tuition reimbursement and professional training.

Cons

Experience means nothing. Been working with insurance for 10 years? Sorry you're an assistant with no chance of moving up. Have a degree in Art History? BAM! You have a professional level job with chances to move up in management. State Farm used to value employees and personal development, now you keep your head down and get told to drink less water so you don't have to go to the bathroom as much. Production, production , production. Personal touch has gone by the wayside.

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Glassdoor has 21,228 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.