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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,817 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      2.0
      Dec 30, 2012

      Not what it used to be

      Auto claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package, job mobility, tons of resources and training

      Cons

      understaffed, constant change in procedure & policy (at least every 2-3 years), cut throat environment ( to each his own, no one really cares about each other). When I first started at State Farm, it was a family environment, management cared about the employees, employee morale was important, but now all of that is out of the window, it's all about numbers. They tell you isn't, but it is.

      4.0
      Dec 29, 2012

      Agent Staff

      Agent staff - team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked as an agent staff at State Farm office with an agent nearing retirement. Working at a small business like this was an extremely immersive experience that taught me to work hard and learn on my own.

      Cons

      Customer service is difficult - especially when you are faced with the task of a closing insurance agency. The agent you work for will dictate what life at work is like.

      4.0
      Dec 28, 2012

      Wish salary was higher

      Auto claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is incredible. The TMs I've worked for are great at supporting your decisions and encouraging advancement. Most everyone their seems to be genuinely nice people and truly act as a team. Training is great and extremely thought out to help new hires succeed. Paid continued education is an awesome perk! Great benefits, pension, 401k, health, dental, vision, life, etc.

      Cons

      Lack in technology! Seems like it takes 10 years to make a change to catch up to the rest of the world and it hurts business. Seems a little political in order to move up but isn't every job kinda like that. Performance may get you noticed but not necessarily promoted. Seems that you really have to network and become popular to have a shot at a promotion, which creates a work environment that promotes social hour instead of producing a quality product. Wish they had offices in bigger cities as most claims offices are in smaller communities. Also appears that we'll be going to a true call center atmosphere by having Work Force Management dictate your every min. Breaks and lunches will be scheduled lol. This isn't Walmart. Oh and salary's need to be higher in order to deal with this lagging economy. OT is necessary just to make ends meet because salary isn't high enough.

      Viewing 19087 - 19089 of 19,817 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.