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State Farm

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State Farm reviews

3.4

52% would recommend to a friend

(19,831 total reviews)
avatar

Jon Farney

50% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

20K reviews
3.0
Jul 5, 2010

Good place but getting worse for those who don't want to climb the ladder

Claim representative
Recommend
CEO approval
Business Outlook

Pros

- Very nice people work there - OK salary - Very good work/life balance - Good job security (as long as you don't mess up in a big way, it is unlikely you will lose your job)

Cons

- Claim process is becoming automated, which makes claim adjusting boring and repetitive for employees - When I left the company, they were only hiring people with foreign language skills, so opportunities for people who only speak English was limited - Lazy front-line managers (claim representatives work harder than their managers, which leads to resentment)

3.0
Jul 4, 2010

Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, fun, people, lunch, etc.

Cons

Low Pay, No Benefits, low, low, low

5.0
Jun 23, 2010

Employees are happy.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone seems to really love their jobs. They all come to work with a huge passion for their customers and each other. It's a really positive environment.

Cons

It's almost expected that you start working as a Claims Representative. Everyone says there's a lot of room for advancement if you're mobile... but sometimes you can't be mobile and I think you'd really miss out on opportunities.

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Glassdoor has 21,227 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.