State Farm reviews

3.4

52% would recommend to a friend

(19,796 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Aug 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Brand Recognition Largest personal Auto and Home insurer in the world Subsidized lead and marketing programs Do not need to purchase a book of business

Cons

You're forced to produce Financial Services and Bank products when P&C is what really makes you the $, and while you're on the TICA contract you're not truly independent as this contract needs to be renewed every year by management for the first 1-5 years. So if you don't produce the products that make them their bonuses, off with your head! Senior management only cares about your Life insurance production and that you qualify for the travel trip. A large portion of the AFE's and VPA's bonus is dependent on this. If you open an agency in an area that has potential for a natural disaster, watch out, the company will not hesitate to shut down production of Home insurance and then tell you to write Long Term Care and Life insurance to make money. The problem with that is as an agent your real residual income comes from Home and Auto insurance. If you're not growing that, you better have a lot of reserve capital or you'll close your doors. I stated earlier that you don't need to purchase a book of business, this is true, however, you also don't have any economic interest in the book of business. This is fine if you're given a large assignment to start with but if you open an agency as a "New Market" or "Scratch" agent, meaning you open your doors with 0 clients it puts you in a dangerous position if you don't make it. You can spend all of your start-up capital building your agency and if management decides not to renew your contract while you're a TICA, that's it, you're gone and have absolutely nothing to show for it, no way to make up for all that revenue you've invested, State Farm owns the clients you brought into the company.

3.0
Aug 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent pay Good benefits package Good co-workers Relaxed dress code

Cons

Managers, directors, and on up the ladder are generally not very good, and those that are really horrible almost never are removed from a supervisory position Definite nepotism and "good ol' boy" atmosphere Not really connected to the real world in marketing efforts (getting better, though, but only because they have to, to compete with Progressive and GEICO) Ouside consultants are considered more valuable than employees Promotions based on how well employees suck up, rather than on ability Perception and hearsay more valuable than employee's ability

3.0
Aug 13, 2011

Old school ways but tries to act current

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salaries and family oriented. Very safe employment as they don't have very many layoffs and offer other opportunities. Very strong financially and never acts in an ethically challenged manner.

Cons

Upper management really doesn't listen to employees. Too many sacred cows and if you voice relevant feedback, it is either ignored or they place political spin so they don't have to make changes. They are so focused on diversity and inclusion that unless you are a member of some minority group, there is little opportunity for advancement. Developmental opportunities or promotions are provided to employees with less experience and knowledge but who fit into some minority group. If you aren't in certain demographics, you can forget opportunity, no matter how hard you work or your qualifications. No one knows the criteria for being promotable in this company because words and actions do not agree. Once you are past 35 years old, your opportunity will be extremely limited.

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