State Farm reviews

3.4

52% would recommend to a friend

(19,795 total reviews)
avatar

Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Offices are nice, as is typical of a large company

Cons

SF has been seeking to cut their claims handling cost. In doing so they have become a company that runs a call center with loads of stats and they no longer care about the employees or customers. These entry level jobs are dead ends with next to no advancement potential. The work is very frustrating and the stats are difficult to meet.

2.0
Jan 28, 2019

Claims Team Manager

Recommend
CEO approval
Business Outlook

Pros

Good benefits Good location Great coworkers

Cons

Nepotism Pay is awful for tenured employees Hard to move up unless you're a friend or relative of an executive Second line leadership and above are incompetent. Section Managers are just trying to fly under the radar or make a name for themselves in case of another restructuring. Very difficult to get time off and schedules in the Tempe hub have ridiculous hours.

1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

benefits - that's literally it

Cons

Literally everything Completely overworked and underpaid compared to other insurances companies in the area, resulting in mass migration to other companies nearby. PTO system POINTS system No sick days - just one PTO pool - everyone comes to work sick which gets the entire floor sick constantly Management Playing clean up duty every claim You can tell a customer you deny something and they can call back in and get it approved with another rep Team Environment Property-Complex looks down on Express and is constantly giving push back or assigning things not meant for us

Viewing 277 - 279 of 19,795 Reviews

Glassdoor has 21,188 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.