State Street Client Operations Associate II reviews

3.1

7% would recommend to a friend

(47 total reviews)
avatar

Ronald O’Hanley

97% approve of CEO

7% positive business outlook

Client Operations Associate II employees have rated State Street with 3.1 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Operations Associate II professionals have a good working experience there. State Street is rated in line with the average (within 1 standard deviation) by Client Operations Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

47 reviews
2.0
Dec 15, 2014

Layoffs and offshoring

Recommend
CEO approval
Business Outlook

Pros

It used to be a place you were proud to name as your employer. Now the pros are limited to a decent vacation policy, co-workers are generally good people, employees are given two paid days each year to participate in community service.

Cons

The threat of layoffs has loomed constantly for many years while jobs are simultaneously being offshored to India, the Philippines, China, etc. Consequently, morale is very low and overtime is high among client facing teams as they struggle to keep clients happy in the face of the offshore challenges.

4.0
Dec 4, 2014

Good place to start

Recommend
CEO approval
Business Outlook

Pros

The company has great technology and benefits. The hours were long at times but I and others were rewarded for that. It's a good place to start and gain experience. There are avenues of growth and different areas of the company to get into to. Where I worked, the environment was inclusive and they cared

Cons

The pay is very low. I took a lower position at a competitor and the pay increase was huge. With the great technology and automated processes, the trade off is that employees can lag behind in their overall knowledge of their roles compared to other companies.

4.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The company is a large global company and offers several different areas to help further your career.

Cons

The company has lot some of their focus on their core employees and has overemphasised senior management.

Viewing 34 - 36 of 47 Reviews

Glassdoor has 11,930 State Street reviews submitted anonymously by State Street employees. Read employee reviews and ratings on Glassdoor to decide if State Street is right for you.