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      State Street

      Engaged Employer

      State Street Client Operations Associate reviews

      3.1

      7% would recommend to a friend

      (58 total reviews)
      avatar

      Ronald O’Hanley

      97% approve of CEO

      7% positive business outlook

      Ratings by category

      2.1

      Culture & values

      2.1

      Diversity & inclusion

      2.1

      Senior management

      2.1

      Compensation and benefits

      2.1

      Career opportunities

      1.3

      Work/Life balance

      Client Operations Associate employees have rated State Street with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. State Street is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      58 reviews
      2.0
      Jan 21, 2016

      Client Operations Specialist

      Client operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance, international and young environment. Nice colleagues, good location. Good activities organized by social commitee. Good pension scheme.

      Cons

      No career progression AT ALL, people hold their positions for 3-4 years, regardless of merit or contribution. Any advancement is based on seniority only. Poor interaction between teams. No communication between staff and management. Poor training, you have to go and get informations (when people have time to answer you). Work is not organized.

      2.0
      Dec 15, 2014

      Layoffs and offshoring

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a place you were proud to name as your employer. Now the pros are limited to a decent vacation policy, co-workers are generally good people, employees are given two paid days each year to participate in community service.

      Cons

      The threat of layoffs has loomed constantly for many years while jobs are simultaneously being offshored to India, the Philippines, China, etc. Consequently, morale is very low and overtime is high among client facing teams as they struggle to keep clients happy in the face of the offshore challenges.

      4.0
      Dec 4, 2014

      Good place to start

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great technology and benefits. The hours were long at times but I and others were rewarded for that. It's a good place to start and gain experience. There are avenues of growth and different areas of the company to get into to. Where I worked, the environment was inclusive and they cared

      Cons

      The pay is very low. I took a lower position at a competitor and the pay increase was huge. With the great technology and automated processes, the trade off is that employees can lag behind in their overall knowledge of their roles compared to other companies.

      Viewing 43 - 45 of 58 Reviews
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      Glassdoor has 11,930 State Street reviews submitted anonymously by State Street employees. Read employee reviews and ratings on Glassdoor to decide if State Street is right for you.