State Street Client Operations Manager, Senior Associate reviews

3.1

7% would recommend to a friend

(41 total reviews)
avatar

Ronald O’Hanley

97% approve of CEO

7% positive business outlook

Client Operations Manager, Senior Associate employees have rated State Street with 3.1 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Client Operations Manager, Senior Associate professionals have a good working experience there. State Street is rated in line with the average (within 1 standard deviation) by Client Operations Manager, Senior Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

41 reviews
3.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great benefits, fun people to work with, laid back atmosphere. I would reco.mend to anyone that is wanting to start a career in finance or business.

Cons

Too much red tape, slow to change and making decisions. State street could be much more competitive with hiring if they paid more and retained bright people. Their benefits are becoming less and less each year which has been dissapointing. Not enough peoe to co.ete the work because of the red tape.

2.0
Dec 15, 2014

Layoffs and offshoring

Recommend
CEO approval
Business Outlook

Pros

It used to be a place you were proud to name as your employer. Now the pros are limited to a decent vacation policy, co-workers are generally good people, employees are given two paid days each year to participate in community service.

Cons

The threat of layoffs has loomed constantly for many years while jobs are simultaneously being offshored to India, the Philippines, China, etc. Consequently, morale is very low and overtime is high among client facing teams as they struggle to keep clients happy in the face of the offshore challenges.

4.0
Dec 4, 2014

Good place to start

Recommend
CEO approval
Business Outlook

Pros

The company has great technology and benefits. The hours were long at times but I and others were rewarded for that. It's a good place to start and gain experience. There are avenues of growth and different areas of the company to get into to. Where I worked, the environment was inclusive and they cared

Cons

The pay is very low. I took a lower position at a competitor and the pay increase was huge. With the great technology and automated processes, the trade off is that employees can lag behind in their overall knowledge of their roles compared to other companies.

Viewing 28 - 30 of 41 Reviews

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