State Street reviews

3.4

59% would recommend to a friend

(10,469 total reviews)
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Ronald O’Hanley

69% approve of CEO

56% positive business outlook

State Street has an employee rating of 3.4 out of 5 stars, based on 10,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Street employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits had been very competitive until this year. The company subsidy for the better medical insurance PPO was seriously reduced and then it was announced the company's match to the company 401(k) retirement plan was being cut one percentage point to 5%. A lot of employees felt badly about this.

Cons

State Street has an unusual culture. It's not a particularly friendly or helpful culture or philosophy. It's also a little stifled by the organizational silos. For example, Vice Presidents and above tend to mix well with themselves but for the Assistant Vice Presidents and lower positions, it's apparent there is a gap or separation between the two classes. Another improvement area: Human Resources. It's difficult to get a face-to-face meeting with HR reps; all communication goes through email. If you ask them for guidance about advancement and the posting process they do not respond to your request for help. It is difficult to post up to better jobs because you never get a rejection email and you never know why you didn't get a chance or what you can do next time to improve your chances.

1.0
Dec 14, 2011
Recommend
CEO approval
Business Outlook

Pros

As many other people have noted below; Good Benefits (although they are trying to do away with those too) Good Work life Balance

Cons

They pay well below market rate and even have multiple groups on very different pay scales. The people on the higher pay scales flaunt that they are making more. This happens mostly because they grow through purchases as opposed to new business wins or service enhancement. The review system is so convoluted and confusing. It is completely framed around how you as an employee helped the company. With no thought or desire to what goals you as an employee have for yourself. It is the definition of promotion through attrition. There is no reward for trying or working harder, just longevity. The senior managers all 'grew up' at State Street so they have no idea what other companies are like, they make decisions based on their frame of reference which was developed by only working at this company. Because of the issues above, they are never able to bring in outside talent for senior positions, nor does it seem that they ever even try to. Recently they pointed to a stat that their voluntary turnover had decreased by 1% but was still 2.5% above industry average. They took this to mean that they were doing a better job of retaining employees when the fact is that the economy is awful and people just can't find anything else. If you want a promotion be on the sales teams, because they are the only ones who get bumped regularly because management feels like it is good to have people facing the client with at least a VP title. You will actually find out about openings in the company that you are qualified for from external recruiters because the HR team is one of the worst I have ever encountered.

Viewing 304 - 306 of 10,469 Reviews

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