State Street reviews

3.4

59% would recommend to a friend

(10,464 total reviews)
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Ronald O’Hanley

69% approve of CEO

56% positive business outlook

State Street has an employee rating of 3.4 out of 5 stars, based on 10,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Street employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Jun 11, 2016

Associate

Recommend
CEO approval
Business Outlook

Pros

On the job training, additional hard & soft skills training available, grad school compensation (for fiance/accounting related fields), 3-4 weeks of vacation, 3 personal days, 5 sick days, 9 bank holidays. Work from opportunities vary by department and position level. Some offer 2-3 days WFH at the entry level (A1), some only offer 1 day a week at the senior associate level.

Cons

The biggest problem I have seen at state street, from an A1 to a Team Lead, is the lack of communication skills, particularly among managers. There is a disconnect between management (including upper management) and those actually doing the work. Management doesn't realize many of the challenges faced every day by those doing the work because they choose to be removed from their teams, instead of actively engaging with their teams to understand how the team is doing and what challenges they are facing. Along with this, there tends to be a general lack of support from management. This varies from person to person - I have known a few upper managers who truly care about their employees and truly value feedback. However on the whole, upper management doesn't want to hear that the current process isn't working, even if you have a proposed solution. Even when everyone in the department feels the same way and the department is struggling, management often feels personally offended to hear that there is an issue, instead of approaching feedback with the attitude of, "what can we do to make improvements?" State Street is also suffering from a company wide shortness of staff. Higher management continues to believe that we can take on more and more work, and provide outstanding and accurate customer service to our clients, with continually fewer and fewer employees. Every team and department feels the strain, and every employee carries the weight of having to complete tasks for 1-2 employees that have left the company and were never replaced.

2.0
Feb 26, 2016

RUN AWAY

Recommend
CEO approval
Business Outlook

Pros

On site gym, flex work arrangements, PTO

Cons

This place will crush your soul. The training here is non existent, the work load is unmanageable because of the high turnover, the pay is pathetic for the job requirements, the upper management is a bunch of middle aged caucasian men who don't realize it's 2016, there's no job security, the bonuses are insulting... I could go on all day.

Viewing 154 - 156 of 10,464 Reviews

Glassdoor has 11,899 State Street reviews submitted anonymously by State Street employees. Read employee reviews and ratings on Glassdoor to decide if State Street is right for you.