Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 6 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 4 reviews)); "The benefits and experience is great." ((in 4 reviews)); "The coworkers are amazing!" ((in 3 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

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Step Up

Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

1.0

May 28, 2021

Poor management, lack of funding

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

The team I worked with kept me in the position for as long as I was there. The coworkers are amazing!

Cons

The agency is poorly managed. They “grew too quickly” so they are unable to reimburse the staff what they are owed. Several have gone 6+ months without getting their mileage checks reimbursed or getting reimbursed for items that were bought for clients out of pocket (that supervisors asked us to pay for out of pocket). There have been times where our company phones do not allow us to make or accept calls due to the company not paying their phone bill.

1.0

May 23, 2021

Does not reimburse you when they said they would!!!

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

The licensure hours (but you can get these virtually anywhere!)

Cons

Unlivable income (if they offer you $52/53K, push for $54/55K; trust me they'll do it) CEO emailed this awful email about why employees couldn't get reimbursed on a monthly basis, even though they assure this in their employee handbook Frontline workers are not appreciated Abusive work culture (focuses all on billing, not your growth) There really are better nonprofits out there. DO NOT WORK HERE.

5.0

Apr 17, 2021

Great place

Case management coordinator

Recommend

CEO approval

Business Outlook

Pros

None experienced while I was there

Cons

Growth potential for people with potential and drive

Viewing 43 - 45 of 78 Reviews

Jobs at Step Up

Chief Operations Officer

Outreach Service Coordinator I

Program Assistant I Cal AIM

Service Coordinator I Outreach

Enhanced Care Management Service Coordinator I: Care Coordinator

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Poor management, lack of funding

Does not reimburse you when they said they would!!!

Great place

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