Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 5 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 5 reviews)); "The coworkers are amazing!" ((in 3 reviews)); "Good health insurance" ((in 3 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

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Step Up

Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

3.0

Sep 22, 2025

Good Experience

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

-impactful -you learn a lot

Cons

-management -stressful clients -gross environments

4.0

Jul 23, 2025

Community mental health

Occupational therapist

Recommend

CEO approval

Business Outlook

Pros

Diverse population and various opportunities for intervention Make your own schedule

Cons

A lot of driving around Lack of structure

2.0

Apr 23, 2025

Toxic environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff helping people find permanent housing have an extremely difficult job, which they do well. They are often very dedicated and committed to the goal of housing people with special needs.

Cons

With government funds paying for housing and services, fundraising is directed toward inflated administrative salaries, not client needs. Dysfunctional, toxic culture on the administrative level keeps org from being more effective. Zero interaction between field staff and admin contributes to culture of resentment and distrust. Other housing orgs do more with less. "Office staff" are paid relatively well; people doing the hard work on the streets (often people of color) earn subsistence wages.

Viewing 4 - 6 of 78 Reviews

Jobs at Step Up

Chief Operations Officer

Outreach Service Coordinator I

Program Assistant I Cal AIM

Service Coordinator I Outreach

Enhanced Care Management Service Coordinator I: Care Coordinator

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