Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)
avatar

Tod Lipka

73% approve of CEO

53% positive business outlook

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

78 reviews
2.0
Jan 2, 2019

Hollis Cobb in Duluth

Recommend
CEO approval
Business Outlook

Pros

The pay is very good compared to other jobs in this field, the location is excellent for me, my co-workers are awesome.

Cons

Rigid rules, uncomfortable day-to-day environment, child-like policies and procedures, the integrity of the work, peace of mind.

1.0
Jan 11, 2018

Toll and Turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hands down, boots on the ground staff are the best and brightest of Los Angeles. Great opportunity to learn about the current Housing crisis and the challenges of working with individuals affected by homelessness and mental illness. The work will prepare you for any job with many transferable skills. For clinical social workers, individual and group supervision is offered. Midlevel managers are supportive and caring. Hard and demanding work.

Cons

Pay. Pay. Pay. Poverty level to below poverty level wages. Difficult to see upper management in high end cars, motorcycles, and planes while staff suffer food and housing insecurity. No work/ life balance. Toxic Upper management. Primarily Caucasian Males, operating under the old standard hierarchal/patriarchal management model where hard work (especially by mostly minority and women staff) goes unacknowledged and unappreciated, bonuses flow upward, directives/mandates down. Staff are only as useful as a billable entity, billing bullying on a frequent and regular basis. Hard and demanding work. Work place dangers run high: bed bugs, client assaults (verbal and physical) on staff are common, as well as environmental exposures related to outreach, vicarious trauma, limited to NO support for pairing up in teams (can't bill for it, so the onerous is on YOU to make up your billable hours.) Police quoted as saying they "prayed for us..." No on site security and staff are expected to take turns policing the Money Management program. Limited opportunities for advancement.

1.0
Jan 10, 2017

Poor Managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some staff were great to work with.

Cons

Management is extremely poor. There are limited people of color in management positions and no men of color, which is very unfortunate due to the population with whom they serve. This is not a supportive culture atmosphere. The focus is on numbers and not what is best for it's clients. The pay is below standard.

Viewing 61 - 63 of 78 Reviews

Glassdoor has 84 Step Up reviews submitted anonymously by Step Up employees. Read employee reviews and ratings on Glassdoor to decide if Step Up is right for you.