Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,464 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 43% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

43% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (55) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Designer (17) , Intern (17) , Shoe Stylist (17) , Manager (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 55 reviews)); "great atmospher and coworkers to be honest" ((in 49 reviews)); "Good benefits and easy commute." ((in 41 reviews)); "Commission can be really good." ((in 32 reviews)); "fun work environment and you can wear what you want" ((in 30 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"The pay is poverty level low and raises are a joke." ((in 118 reviews)); "long hours and a lot of dealing with customers" ((in 45 reviews)); "Not fun managers are bad" ((in 44 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 31 reviews)); "I would say the biggest con is a lot of overtime in no work life balance" ((in 27 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , San Marcos , Baton Rouge , Long Is City , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

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Steven Madden

Steven Madden reviews

3.3

43% would recommend to a friend

(1,332 total reviews)

Ed Rosenfeld

54% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 26, 2019

good learning experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% discount, commission, 2 free shoes per year

Cons

disorganized, very little room for growth

4.0

Oct 11, 2019

Good Benefits

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, free shoe every season change, bonuses if Store makes sales for month

Cons

Catty retail industry, oblivious DM’s

3.0

Sep 22, 2019

so so work environment

Designer

Recommend

CEO approval

Business Outlook

Pros

Relaxed dress code, some people even show up in leggings and cropped tops or sweatpants. Free lunch every friday (rotating between sandwiches or pizza), but keep in mind the tradition started because management did not want you to leave the office for lunch, so there is that general feeling. Flexible work hours, can arrive at 9:30 or 9am as long as you do your hours.

Cons

Management only cares about themselves, and is only concerned with whatever benefits them. 10 vacation days to start, and doesn't get bumped up until your 6th year of service (then you get 21 days). But you cannot take more than 8 consecutive days for vacation (whats the point of having so many days then?). Some people who have been working there for a long time (7+ years) get away with almost everything. Some managers are bullies, and will throw you under the bus. There is no corporate card so you are expected to pay for samples, plane tickets and hotels with your own card. Steve Madden is also not the quickest to reimburse, which can be problematic if you don't have extra money to spare in your bank account.

Viewing 952 - 954 of 1,332 Reviews

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Jobs at Steven Madden

Full- Time Stock Associate