Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,461 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 45% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

45% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (54) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Intern (17) , Shoe Stylist (17) , Designer (16) , Manager (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 56 reviews)); "great atmospher and coworkers to be honest" ((in 46 reviews)); "Good benefits and also discounts" ((in 43 reviews)); "Great commissions for what the job is" ((in 37 reviews)); "fun work environment and you can wear what you want" ((in 34 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"The pay is poverty level low and raises are a joke." ((in 111 reviews)); "long hours and a lot of dealing with customers" ((in 44 reviews)); "Not fun managers are bad" ((in 44 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 35 reviews)); "I would say the biggest con is a lot of overtime in no work life balance" ((in 26 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , Baton Rouge , Long Is City , San Marcos , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

Steven Madden reviews

3.3

45% would recommend to a friend

(1,329 total reviews)

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Apr 28, 2016

AP Associate

Ap associate

Recommend

CEO approval

Business Outlook

Pros

Loved everything about it. It was great from the moment Lysa interviewed me. She is probably the best boss I've ever worked for. We had a great team! Very laid back place as long as you got your job done. My best friend still works there. Shout out to Jr aka Ryan, Colon, Cindy, Mike, Angie, Stephanie and of course my great boss Lysa. Miss ya!

Cons

The only con was parking. Oh one more con is that there is no job for me to continue working with the company in Florida. So Steve if you want to open another store on Florida let me. I'll be more than happy to mange it. Lysa and Jr have my number lol.

3.0

Apr 26, 2016

It's all about who you know

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Flexible Schedule - Great discount (50%) - 2 free shoes a year - Fashion forward trendy environment - Become knowledgeable about shoes - Friendly people and customers

Cons

- Managers do not take into account employees - No chance of growth unless you have a personal relationship with manager. -Management is lacking - either very few hours or an excessive amount of hours. No in between. - unrealistic sales goals for stores with no traffic - Management does as they please - There is a lot of favoritism - Mandatory breaks after only 5 hours not paid

3.0

Apr 21, 2016

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Met great people, learned about sales

Cons

Bad management, unorganized, commission issues, scheduling all over the place

Viewing 1180 - 1182 of 1,329 Reviews

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Steven Madden

Steven Madden reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

AP Associate

It's all about who you know

Sales Associate

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