Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,458 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 45% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

45% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (54) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Intern (17) , Designer (16) , Manager (16) , Shoe Stylist (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 63 reviews)); "great atmospher and coworkers to be honest" ((in 47 reviews)); "Good benefits and also discounts" ((in 45 reviews)); "Commission can be really good." ((in 34 reviews)); "fun work environment and you can wear what you want" ((in 29 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"The pay is poverty level low and raises are a joke." ((in 111 reviews)); "long hours and a lot of dealing with customers" ((in 46 reviews)); "Not fun managers are bad" ((in 44 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 39 reviews)); "I would say the biggest con is a lot of overtime in no work life balance" ((in 27 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , Baton Rouge , Long Is City , San Marcos , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

Steven Madden reviews

3.3

45% would recommend to a friend

(1,326 total reviews)

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,326 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Aug 26, 2015

I loved this job

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

You get a 50% off basically all Shoes. I have tons of shoes from Steve Madden. I had a great manager/mentor. She taught a lot of sales techniques to sales to all demographics. I have a lot of retail clothes experience I never had to sales the clothes, they sale themselves. Shoes or heals on the other hand was different .

Cons

The sales where up and down. I only made 3% commission being a sales supervisor, and only 1% when I was a sales associate. My assistant manager had the worst attitude. She was bitter about not getting the store manager position, I was put in the middle of silly and childish situations between her and the store manager which is why I relocated to another job. But all in all I did love this job.

3.0

Aug 26, 2015

HR Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Laid back environment, great location and breakfast every Friday morning. HR team was well rounded and efficient.

Cons

Seemed as though there was limited growth potential and salaries were not always consistent with market rate.

2.0

Aug 20, 2015

Store manager

Recommend

CEO approval

Business Outlook

Pros

Discount Fashionable shoes Good music Free shoes Benefits Vacation time Small company so you can get to know other managers

Cons

District manager Payroll matrix does not allow enough hours for even the management staff Corporate is unorganized and very poor communication No room for growth

Viewing 1216 - 1218 of 1,326 Reviews

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Steven Madden

Steven Madden reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I loved this job

HR Assistant

Store manager

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