Steven Madden reviews

3.3

45% would recommend to a friend

(1,326 total reviews)
avatar

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Feb 1, 2026

Okay to start out

Recommend
CEO approval
Business Outlook

Pros

You get good experience and if you have a great time it's even better. The discount is great and there are occasional bonuses but it can be hard to get.

Cons

Regional managers can be the worst. They expect you to be on call for them 24/7 and there is consistent pressure. They treat you like you are replaceable and it can be hard to grow depending on your relationship with the regional manager.

4.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a fun job where you get to talk to people and sell cute shoes! Not to mention they offer a 50% employee discount and you get 2 free shoes throughout the year. I have really enjoyed working with the company because I have met some amazing people and really grown.

Cons

Can be slow at times

2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The people who have been at the company for years are sweet and the office does convey a communal feel. The discount and sample sales are also a plus.

Cons

Crazy hours, unimaginable workload, always the highest sense of urgency, no room for error, no guidance or help as well. Also many of the execs are slow to change, and the not receptive to change or feedback. Definitely would not recommend staying working here, go somewhere else that is forward thinking, pays well and supports you as an individual to boost morale.

Viewing 151 - 153 of 1,326 Reviews

Glassdoor has 1,458 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.