Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
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Matt Baer

60% approve of CEO

34% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Nov 9, 2016

Where to start?

Recommend
CEO approval
Business Outlook

Pros

They give free snacks which is cool but causes lots of other problems. I am sure the employees would much rather get raises (Stitch Fix does not give raises!) but the snacks are much cheaper.

Cons

When I was first hired, the atmosphere was a great place to be apart of. We had cool managers with lots of experience and they made it fun. When the company started bringing in upper management and strongly opinionated HR teams, that is when it all started going down hill! There is a lot of turnover at the upper management level which made it very difficult to stay on a positive path, and the company allows their HR teams to make operation decisions without consulting the operations team. They say that their company structure is centered around feedback to help people grow, but I think that only exists at the corporate level. In the warehouse, you can get fired for absolutely no reason, without any warning, especially if you are in a leadership position. I have seen several good managers and supervisors let go just for disagreeing with the HR teams operation decisions! Supervisors are technically in charge of running the operation. They are supposed to be able to make daily operation decisions, recruit, terminate, manage attendance and performance, etc. (We don't make near enough for the amount of responsibility). If we need assistance, we used to be able to go to the Ops Managers that were very useful, bright, kind and goal oriented! These people are being replaced by introverts that just go along with what the upper management and HR teams feel is best. (Keep that in mind if you are looking at all of the newly posted Operation Manager roles!) Very Sad. I was so excited about this company, but I think they are growing so fast, they literally just have no idea where they want to go or what they are doing. I'm sure if you are a customer, you have noticed that the selection of items have been getting worse, they are just drowning and in the process they are getting rid of the people that could have and wanted to help.

3.0
Nov 9, 2016

Good role for awhile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Enjoyable the first few months - Great discount on fabulous items - Flexible schedule, work from home atmosphere - Decent pay for a part time job - Cool to be part of a start-up culture and community - A service to help make women feel good-- love that

Cons

- The work gets extremely monotonous, hence why I said it's only enjoyable for the first few months. It's read a profile, style, write a note, press send, repeat. Read a profile, style, write a note, press send, repeat. I get the sense that this contributed to high employee turnover. - Begin to crave human interaction with remote work. - I worked here for a year, and the entire time inventory was always an issue. Obviously if you run a marketing campaign featuring key items, you should expect that many, many customers were going to request those items. I hated to let customers down, and finding something similar often wasn't an option. There were too many "unicorn items." - Beyond client requests, inventory was an issue just as is-- sometimes there were just 2 items available for a person, and with further research you already knew they'd hate both of them. Having little available to choose from, yet feeling pressure of wanting to make your metrics and please your client made it challenging. This also made it hard to get in all your intended hours, as you don't want to style when there's nothing available. - Taking time off: It's a part time job, you obviously don't earn or expect PTO, and when you'd request more than the 1 week per year they'd make it difficult. I had more time off with my full-time job, where I actually did earn PTO. - No incentive for high performing stylists. Should get performance pay. I outperformed almost everyone on my team and made the same amount. - Very few opportunities for advancement. - TOO many e-mails sent each week, got overwhelming.

5.0
Nov 7, 2016

Great company for extra money and good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great way to make some extra money and great way to work on your love of fashion!

Cons

I wish I had more hours and more growth opportunity

Viewing 2599 - 2601 of 2,815 Reviews

Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.