Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
avatar

Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

- Free snacks - Weekly lunches - Downtown office location

Cons

- Feedback not taken into consideration - Customer service is turning into a call center environment. - NO RAISES AT ALL.RAISES NOT GIVEN TO ANY EMPLOYEES THIS IS A COMPANY POLICY - Low paying job for customer service. $16/hour is not a livable wage. - Extremely poor management. - Many leads have no training and no idea what is going on. Are in charge of "teams" - As this company looks to go public shares will only be offered to certain positions - pointless BUSY WORK TASKS - Mundane mandatory meetings that you are forced to video conference in ....I could go on and on this place is going down hill fast in terms of employee appreciation

3.0
Oct 17, 2016

Good job to have, until you get sick.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, decent pay, nice people, easy work.

Cons

Long time between paychecks, managers and supervisors only care about the work and not the workers.

1.0
Oct 14, 2016

Keeps getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility No commute Work from home Created an online community for Stylists (to help feel connected) Discount

Cons

I was really sad as I used to LOVE my job but it has gone down. Inventory is so bad! Unless you are able to style within a few hour period (usually during the afternoon) inventory is awful. Which makes the flexibility go out the door. It also feels like the company doesn't take any responsibility for the poor inventory. Clients are disappointed when they aren't receiving the items that were in the promotions when Stitch Fix doesn't actually care most of those pieces.

Viewing 2614 - 2616 of 2,815 Reviews

Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.