Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
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Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Experience in styling different body types, ages, and lifestyles -Discount on personal Fixes

Cons

Look, I get that Stitch Fix is a business first and foremost; they are concerned with making money and appeasing their board of directors. I understand why some items are featured weeks before they’re actually available in limited stock. That’s how you drive the clients to keep their subscription, it’s a classic retail tactic, so I have no qualms with that aspect of the job either. Still: -Each week clients complain about the quality and variety of the clothes that are being sent to them. I get it, I’d love to have more to choose from than overpriced polyester tab-sleeved blouses. -The job is draining, and after a while you realize you aren’t being paid enough for the time and effort you’re expected to put into it. It's really not a mystery why stylists burn out all the time. -As others have mentioned, you are only your metrics. It doesn’t matter if you want to put a lot of effort and thought into the Fixes, or if inventory was low again and we’re asked to get “creative” with the little items that are available (usually navy and out-of-season). You’re expected to do four Fixes an hour and keep your rates up or you’ll be hearing from your lead stylist (which is the only time you do ever hear from her). -Lead stylists are more concerned with their bottom line and each oversee too many stylists in their teams to keep on top of what you’re doing right in addition to what you’re doing wrong. I have had two lead stylists and I’m pretty sure they’re given a script of what to say because they all use the same insincere, faux-positive language. Also, forget about trying to talk to them about the concerns I listed above or trying to come up with solutions; if you're not besties they don't want to hear from you more than they have to. I'm not trying to sound bitter. Really, I'm not! I LOVED stitch fix when I first started, it was very exciting and the future looked positive. But the culture of the company took a weird turn, and a lot of the talented, wonderful people I've met have all left with a bad taste it their mouth. I was very reluctant to post a review; current employees talk about the reviews on this site and like to think the negative ones are written by bitter ex-employees who were looked over for a promotion or didn't feel popular enough at HQ. But I think that sentiment speaks volumes on it's own...

3.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Create own schedule - Work at any time day or night

Cons

- Get's boring - Lack of communication - No room to grow - Inventory can be a problem - Unrealistic expectations due to marketing on social media (Facebook, Pinterest, Instagram) - Stress when clients do not buy and leave bad feedback

5.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working for Stitch fix it's a very unique warehouse. I really enjoy learning new things working here and if you are interested in learning new departments they allow you to do so. Here at stitch fix there are endless opportunities that one may seek. I love the managers, supervisors, and my fellow coworkers. We are often rewarded for goals that we have achieved but to me the best reward is to be able to work for such a great company. We have so much fun at work together as a team to make that we take care of our customers.

Cons

There are really no con's find that I can think of because I love what I do and I love working for Stitch Fix.

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Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.