2.0Dec 29, 2025NopeCustomer service manager (csm)Former employeeCumberland, RIRecommendCEO approvalBusiness OutlookPros- limited capped store discountCons- random relocating; no choice, no matter of distance - training was unclear; need to "figure it out"Show more
1.0Mar 21, 2025DontCustomer success manager (csm)Current employee, more than 3 yearsNorwalk, CTRecommendCEO approvalBusiness OutlookProsNone. They don't train youConsNo training. Expect to figure out most things yourself. Then get looked down on for not knowing or doing it wrongShow more
2.0Mar 4, 2025Low payCustomer service manager (csm)Former employee, more than 1 yearFairfield, CTRecommendCEO approvalBusiness OutlookProsEasy work for the payConsLow pay Hired for one role and expected to know perishable manager informationShow more