Since StretchLab is on a franchise basis, this will vary from franchise to franchise so it will all be based on management.
My management was quite incompetent and very passive aggressive. Owners are very out of touch and make baffling decisions that negatively affect the rest of the staff. They basically treat everyone like a middle schooler and insult our intelligence constantly with the emails they put out and the restrictions they impose at work.
Managers will punish those who work hard and cause very little issues while giving a slap on the wrist to others that genuinely hurt the company and even physically harm others. The bar is very low to the point that you either have to be a completely obvious bigot or an actual criminal to get fired, but even then they'll probably "have a talk" with them and send an email to everyone else.
Aside from that, work is very simple, but also very monotonous. Expect to be doing the same stretches with clients every day with little variation. You may experience sexual harassment as a woman since you're primarily dealing with miserable old men. Growth is laughable, unless you wanna be a "Lead Flexologist" (as if anyone could take that seriously lmao just call them personal trainers is it really that hard?)
Lastly, owners are currently in an expansion frenzy. They've bought three new studios in the past two years and are losing money on all their studios except one. This trickles down negatively for all of us as less clients = less work = less money for us to make. Expect less actual hours than they offer you during the interview. Compound this with high turnover and over hiring and we're spread way too thin to do any work. Management thought the solution to this was to make us watch company modules for "continued education" and do company homework doing downtime (eg, email them answers to a list of questions they generated). Pathetic and out of touch.
