Sun Life reviews

3.9

69% would recommend to a friend

(4,275 total reviews)
avatar

Kevin Strain

90% approve of CEO

70% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Regular full time hours and paid holiday. Monday to Friday. Some benefits. Challenging work, always something to do. Great colleagues.

Cons

Work is mostly call center front line customer service. Performance based culture so expectation to meet quality and quantity stats. Flat management structure so limited advancement. Need to adapt to a lot of quick changing procedures and personnel. Work from home can be very isolating unless you work on socializing.

4.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Sun Life has always treated me well. The management is overall kind, trustworthy and they care about their employees. They are very into w/l balance which is great, and very open to moving around internally.

Cons

The pay is average, and will never be more than that. Assuming you're a hard worker that goes above and beyond, SLF is many times strapped for cash to recognize their employees, and unfortunately base increases that are substantial enough to bring you mid market are hard to come by. Like many large, global organizations - there is alot of red tape. SLF does a great job (much better than other organizations) to push the envelope on innovation, but due to its size and bureaucracy, it lacks the cultural support to allow for new ventures to truly grow.

4.0
Oct 16, 2017

Good place

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good work life balance.

Cons

Lots of processes. Not much to learn technology wise

Viewing 3937 - 3939 of 4,275 Reviews

Glassdoor has 5,252 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.